ECHOHOUSE GHANA PRIVACY POLICY

  1. INTRODUCTION

1.1. Echo House Ghana (hereinafter referred to as ‘The Company’) is a company

incorporated under the laws of the republic of Ghana and are the organizers of

various marketing campaigns and Events.

1.2. As part of our business operations, we may collect your personal data and

privacy of this data is of primary importance to us.

1.3. This Privacy Policy (hereinafter referred to as ‘The Policy’) outlines and is meant

to help you understand the data we may collect, the reason we collect the data,

the means by which we may collect, use or share them, the steps we take to

protect your personal data and the choices you are provided, with respect to the

use of this information.

  1. APPLICABILITY

The Policy applies to anyone who visits any of the Company’s websites or events,

engages with any of the Company’s social media channels, purchase a ticket, a

hospitality table or any other product and/service, collectively referred to as ‘Products

and Services’.

  1. THIRD PARTY WEBSITES

Except for processing by the Company’s service providers, this Privacy Policy does not apply to third party websites, products, or services.

4. DISCLOSURE/SHARING OF PERSONAL DATA


The Company may share your data for the following reasons and with the following groups of people:

a. Subsidiary Companies:
To streamline the Company’s business operations, the Company may share
your data with other companies or subsidiaries under or connected to the Company.
b. Service providers
The Company may share your Personal Data with service providers who provide certain services or process data on our behalf in connection with our general business operations.
c. Social media platforms, sponsors and advertisers
The Company may share some personal data with social media platforms, advertisers, ad exchanges, data management platforms, or sponsors for business, marketing and commercial purposes.
d. Venue and event partners: To the extent that the law permits, or with your consent, we will share your data with event promoters and producers, venues and hospitality services providers, artists, or sponsors that perform or operate an Event or our venue.
e. Other data processors or aggregators
The Company may share your data with data processors or aggregators in the performance and enhancement of our business and provision of the Company’s services.
f. Successors
In case of a business transition such as a joint venture, merger, acquisition, sale of a portion (or all) of the Company’s assets or liquidation, your personal data may be part of the transferred assets or may be disclosed during, for instance, the performance of due diligence processes for a potential transaction.
g. Legally required/approved recipients
Under certain circumstances, the Company may be legally obligated to grant access or disclose your data and/or communications sent or received by you and any other information that we may have gathered about you to the extent of our belief that such disclosure is legally required to prevent or respond to a crime, to contribute to an investigation of a crime, or of the Company’s Event Policy. However, in our discretion (without obligation), the Company may object to such disclosure.

5. TYPE OF DATA WE COLLECT.


The categories of Personal Data the Company processes may include:

a. Identity Data – such as your name, email address and telephone number; gender; date of birth, age and/or age range; account login details etc.
b. Audio/Visual Data – Recordings and images collected from surveillance cameras, social media surveillance of the event.
c. Transaction Data-Information about the Services the Company provides to you and about transactions you make with the Company or other companies for events and services at the Company’s Events and Venues, and similar information.
d. Contact Data-Identity Data the Company can use to contact you, such as email and physical addresses, phone numbers, social media or communications platform usernames/handles.
e. Device / Network Data-Browsing history, search history, and information regarding your interaction with a website, application, or advertisement (e.g., session navigation history and similar browsing metadata, and other data generated through applications and browsers, including cookies and similar technologies or other device identifiers or persistent identifiers)
f. General Location Data– Non-precise location data, e.g., location information derived from social media tags/posts, or general areas of the Company’s Events and Venues you visited.

g. Sensitive Personal Data-like your national identification card, account log- in and password, financial account, debit card, or credit card number; precise location data; racial or ethnic origin, religious or philosophical beliefs.

6. WHY YOUR DATA IS COLLECTED


The Company is committed to safeguarding the privacy and security of all the data that is gathered. The purposes for which The Company collects your data include, but are not limited to, the listed below.
a. Account Registration
Where any of the Company’s websites require a login or any of the Company’s events require collection of data, the Company may use your data to create and maintain your account, to provide the products and services you request and for other business and commercial purposes like promotions and marketing. The Company does not sell or “share” payment data or use it for purposes not permitted under applicable law
b. Purchases and transactions
The Company may use your data when you complete a purchase transaction. The Company does not permanently store your Payment Data, except at your request and process your Personal Data as necessary to perform or initiate a transaction with you, process your order, payment, or refund, carry out fulfilment and delivery, document transactions, and for the Company’s business purposes like marketing
c. Marketing communications
We use your data in for marketing emails, SMS, push notifications, or similar communications. You may receive marketing communications if you consent
d. Visiting events and venue
The Company process data when you visit our Events and other venues. The Company may collect Audio/Visual Data in relation to the use of security cameras or any footage taken by the Company or any attendee of our events. The Company process Data as necessary to operate its Events and provide its services to you, for the Company’s business, and its other legitimate interests, including:

  • verifying your identity for authentication;
  • security purposes;
  • to help return lost property;
  • to ensure our event attendees and participants/customers are genuine and;
  • to prevent fraud;
  • managing access to specific areas of our Events venues.
  1. MINORS

The Company’s Services are neither directed at nor intended for use by persons under the age of 18 in Ghana. The Company generally collects information relating to this age group only from parents or with parental consent and the Company only knowingly collect Personal Data from such individuals directly in limited circumstances where reasonably necessary to provide the Service (such as underage talents that may or may not be part of families or dance groups or groups of a creative sort). The Company does not otherwise knowingly collect information from such individuals. If the Company learns that it has inadvertently done so, the Company will promptly delete such Personal Data if required by law.

  1. DATA SECURITY

The Company uses and consistently maintain commercially reasonable security measures to secure your Data privacy and prevent it from unauthorized processing. While the Company endeavours to protect your data from unauthorized access, modification, use and disclosure, the Company cannot absolutely guarantee that any information, during transfer or while being stored in the Company’s systems, will be completely safe from intrusion by others.

  1. DATA RETENTION

The Company retains Personal Data for so long as it is reasonably necessary to achieve the relevant processing purposes described in this Privacy Policy, or for as long as is required by law.

 

  1. GOVERNING LAW

This policy shall be governed by the laws of the Republic of Ghana.

 

  1. UPDATE TO THIS POLICY

The Company may update this policy from time to time and if this update occurs, any

changes will be posted on the Company’s website(s), and the “Last Updated” date will be revised accordingly. Any changes to this Policy that may materially affect the Company’s practices with regard to the information the Company has previously collected will be communicated to you via the email address provided at the time same was collected.

  1. CONTACT US

The Company may be contacted through the following:

Official Contact Person – Bright Ayaaba

Telephone Number – 0500000175

Email Address – [email protected]

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